Focused Expertise. Tailored Strategy. Proven Results.
Flying Proper advises operators, repair stations, airports, manufacturers, and other aviation entities on complex regulatory, operational, safety, and international matters that require deep expertise and trusted relationships. Clients engage directly with an advisor who has spent a career navigating federal agencies, the government and regulatory processes that shape this industry at every level, and the international bodies that coordinate aviation worldwide. That experience brings the analytical precision, operational perspective, and institutional knowledge needed to strengthen aviation safety and security, build organizational resilience, and guide clients through critical moments with confidence.
The Advisor Aviation Relies Upon
Government & Regulatory Affairs
The regulatory landscape facing aviation companies is complex, interconnected, and constantly evolving. Successfully advancing a matter requires more than an understanding of regulations. It requires understanding how each agency makes decisions, how the process unfolds, and the thoroughness to find the answer that a matter requires.
The difference between a stalled regulatory matter and a resolved one is often found in the details that require the closest reading. A single word in a regulatory text can change the entire interpretation of a policy, the scope of an obligation, or the viability of an operation. Flying Proper brings that level of precision to every matter, alongside a record of results before federal agencies and elected officials at the federal, state, and local level.
Flying Proper comprises senior-level experience representing clients before civil aviation authorities, federal agencies, and Congress. That experience includes shaping policy, leading advocacy campaigns, and securing regulatory outcomes.
Services include regulatory strategy and advisement on complex matters, federal and state government engagement and advocacy, regulatory submissions and comment drafting, policy development, global public policy advisement, and regulatory readiness.
The global aviation regulatory environment is not a simplified version of the domestic one. Foreign civil aviation authorities operate under different frameworks, different timelines, and different cultural expectations. Stakeholder engagement that succeeds in Washington does not automatically succeed in Riyadh, Manila, or Bridgetown. Understanding that distinction is the difference between a productive international initiative and one that stalls before it starts.
Flying Proper brings extensive international experience advising foreign governments on emerging aviation and new mobility regulatory frameworks. Experience working across international markets has been strengthened by a focus on cultural intelligence, providing a nuanced understanding of the cultural and operational factors that shape international business relationships. Long-standing relationships with civil aviation authorities, diplomatic contacts, and industry stakeholders across multiple continents provide clients with a global perspective and informed approach to cross-border matters.
Services include cross-border regulatory strategy, foreign civil aviation authority engagement, international stakeholder and government relations, cultural advisory for crew and management teams operating internationally, international business development support, customs planning, and safety and security awareness for international operations.
Beyond aviation, Flying Proper providers tailored international advisory services, helping companies and individual travelers navigate cultural dynamics, conduct business effectively across cultures, and prepare for executive readiness, safety, and security considerations abroad.
International Advisory
Safety & Security Management Systems
Aviation is at its strongest when safety and security are embedded in the culture of an organization rather than layered on top of it. Flying Proper works with clients to build and strengthen safety and security management systems through a conditions-based approach that reflects the realities of each specific operation. The goal is not a program that satisfies a checklist. The goal is a system that operates with the kind of safety and security discipline that protects people, assets, and certificates while ensuring compliance with regulations.
A conditions-based approach means assessing the actual operating environment, identifying the specific risks and requirements unique to each client, and building a program grounded in the right framework for those conditions. That program must comply with applicable regulations, be implemented in a way that makes it genuinely usable across the organization, and be sustained through continual audits and continuous improvement over time.
Services include safety and security management system program development and implementation, internal auditing and gap analysis, pre-inspection preparedness, and documentation drafting.
Crisis Management
In aviation, a crisis does not wait for a convenient moment. The organizations that manage them well share one defining characteristic: they prepared before the event, not after it. They built the plan, trained the team, and made certain that when the moment arrived, the response was already in place.
Flying Proper works with aviation entities to develop crisis management programs, prepare leaders, and train team members before an emergency occurs. When a crisis occurs, organizations need both operational discipline and clear communication. Real-time operational support and crisis management guidance helps leaders assess challenges, coordinate response efforts, and maintain clear, credible communications during critical events.
Services include crisis management program development, leader and team member training and preparation, operational support, crisis communications strategy, media relations guidance, spokesperson preparation, and agency and elected official communications during a crisis.
Media & Speaking Engagements
Jenny Ann Urban is available as an aviation expert for media commentary, keynote presentations, panel discussions, and thought leadership opportunities. For media inquiries or speaking engagements, contact jennyann.urban@flyingproper.com.
Tailored Advisory Support
Engagements include discrete project-based assignments, ongoing strategic advisory, and fractional executive support, providing clients with the flexibility to access expertise when and where it matters most.